Visiting the community clubhouse restaurant earlier today was pretty much a trip down memory lane with fellow diners, friends and may old fogeys hanging out at the place. Few were eating, many deep in conversation awaiting service, the place seemed to bogged down with chaotic activity by the staff. Understanding Guest service is always important, sometimes show quality may have to trump the conversation mode, if only for a moment. Dirty dishes piled high, seats void of Guests, yet piled high with the dirty dishes and unconsumed portions of food, all needing to be bussed. The old farts complaining but then again, perhaps lip service is an improvement over NO service at all.
This place is a lesson in what a restaurant SHOULD NOT BE and more. With a captive audience, fantastic location, poolside and golf course views, a full service bar and plenty of seating, it should be the ultimate go to location for a meal, anytime of the day. Alas, the place lacks direction and my suggestion, in it's current form, should be a classroom for anyone studying the art of restaurant management and hospitality........this is the worst case scenario! Here, everyone is the boss except the boss, with no set direction, no prep, no sense of urgency and not anyone even close to being a cook. The only thing consistent about the place........it's bad. Lack of a better word, we will leave the three letter b.a.d. in place. As a meeting place, "it's opened everyday!" allowing for lively conversation and local gossip trading!
There are some great people working at the Caddy Shack, those that are, try. Ideas are fine, but after not receiving backup from management, the bickering continues, with each tiny pod of employees bad-mouthing their peers and jockeying for position......to overtake. Just what they plan on overtaking baffles me. With foundations for success severely cracked, the core is quickly crumbling. Much like my arthritis that irritates the crap out of me, it is a thorn, a very prickly one that is a source of severe irritation for me.....and I have nothing to do with the place!
High tech gadgets galore, all forms of communication at our finger tips, new "laws of the land" need to be in place and adhered to: Cell phones turned off and only used at break times. Is there any reason someone working in front-line position should be allowed to converse with anyone via cell phone, just because they can? Emergency Only please! When entering a restaurant, am seated waiting for my server and designated server is within my view, laughing and speaking loudly on their cell phone, ignoring the fact people are waiting on them, this one moment irritates my most inner being. Mr. Bill says,"regardless of any sort of repercussions, his size thirteen shoe, would be on the backside of that employee, as they were shown the door. I'm thinking "with the tropical weather allowing for poolside seating, can my server's cell phone swim?"
This place is a lesson in what a restaurant SHOULD NOT BE and more. With a captive audience, fantastic location, poolside and golf course views, a full service bar and plenty of seating, it should be the ultimate go to location for a meal, anytime of the day. Alas, the place lacks direction and my suggestion, in it's current form, should be a classroom for anyone studying the art of restaurant management and hospitality........this is the worst case scenario! Here, everyone is the boss except the boss, with no set direction, no prep, no sense of urgency and not anyone even close to being a cook. The only thing consistent about the place........it's bad. Lack of a better word, we will leave the three letter b.a.d. in place. As a meeting place, "it's opened everyday!" allowing for lively conversation and local gossip trading!
There are some great people working at the Caddy Shack, those that are, try. Ideas are fine, but after not receiving backup from management, the bickering continues, with each tiny pod of employees bad-mouthing their peers and jockeying for position......to overtake. Just what they plan on overtaking baffles me. With foundations for success severely cracked, the core is quickly crumbling. Much like my arthritis that irritates the crap out of me, it is a thorn, a very prickly one that is a source of severe irritation for me.....and I have nothing to do with the place!
High tech gadgets galore, all forms of communication at our finger tips, new "laws of the land" need to be in place and adhered to: Cell phones turned off and only used at break times. Is there any reason someone working in front-line position should be allowed to converse with anyone via cell phone, just because they can? Emergency Only please! When entering a restaurant, am seated waiting for my server and designated server is within my view, laughing and speaking loudly on their cell phone, ignoring the fact people are waiting on them, this one moment irritates my most inner being. Mr. Bill says,"regardless of any sort of repercussions, his size thirteen shoe, would be on the backside of that employee, as they were shown the door. I'm thinking "with the tropical weather allowing for poolside seating, can my server's cell phone swim?"
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