It's always exciting to see people from Connecticut visiting Florida. Sightings most likely occurring at Disney, rarely a week going by without such a sighting. However, when some one approaches you..."I know you, we've spoken before....I think it was at another one of the Disney resorts!", you know you've definitely been around for a while! Such was the case yesterday, when a Guest approaches, saying I remember you from Disney's French Quarter.....funny, I did remember her! Scary the memory of our first meeting, not so good. That flashback left me wondering.......is it going to be Deja Vu! Thirty seconds into the conversation....I can breathe easy....today, the "happy Gods" are looking down upon me with great favor!
Yes, we miss Fred's News, family, friends unexpected moments that are now cherished memories, yet there is a flip-side. So for a moment we will journey to the "dark-side!" Names will be left out although I can't imagine why, I am sure they plastered our names "in vain" all over the place. As business owners we tried to please our patrons, always serving the very best. Admittedly conversations at times could be heated, but the service and product, the very best. Example: Young lady calls in her order on a busy, choatic Sunday morning. "Give me a Ham & Cheese omelet, home fries and toast. I'll be right there to pick it up" Click!
First of all, on such a crazy morning, the "I'll be right there to pick it up", isn't going to happen. Although no name was given, the disconnect happening prematurely, I did recognize the voice....my immediate reaction as the phone line disconnected........BITCH!
Within five minutes, Guess Who shows up......"I'll take this one", "I just ordered a Ham & Cheese omelet, how much?" As I explain the situation to this young woman, "it will be ready in fifteen minutes", words cannot describe what flowed from her lips. I asked her to leave, more words flowed, I learned new ways to group such vulgarities together, although I cannot imagine why I would unless perhaps I was conversing with her, fat chance! "My sister will be back to get it in fifteen minutes!" Wonderful, BITCH number two, wonder if she can tell time better than you know who? Yes, the order was made, yes, number two picked it up, yes number one called, of course, to BITCH. "You are trying to kill me, I found a mushroom in my homefries. I can die if I eat one of those! I am going to sue your ass, that place is going to be mine!" Of course it never happened, one can only hope she would consume mushrooms soon (sorry!), but one would think, that would be the first thing out of her mouth, "I have an allergy" Even if she grouped it with vulgarities, she would of made us aware! At the next week's phone order, I asked her to dine elsewhere, we could not insure "mushrooms" would not find their way into her food, as tempting as the idea might be!
Fred's News, the building......OLD. The public restroom...OLD. One must remember the original design of the building.....Out houses, out yonder. So, with that in mind, quite understandable a patron would be upset for a few reasons. The bathroom was co-ed, also not required by law to exist. Someone breaks the toilet, at the busiest moment possible, OUT OF ORDER mode begins. Very next patron..."Hey I need a bathroom" he snarls. Jokingly I respond, "me too, ours in broken!" I thought it to be a quick comeback, Snarley Face....not so much. "I'm calling the health dept. (he did), we'll close this place down! (they did not)" Still determined in seeking revenge, "I'm calling my lawyer, I am going to sue your ass!" First of all with all the pooh-pooh flowing like diarrhea from his mouth, he couldn't possibly of needed a bathroom any more. Second, neither myself nor my patrons need to witness ridiculous outbursts like that. The man left, returning the following week. Funny how people remember idiots like that......"Diane, that you know who is back. What are you going to do?" This foul mouth person was sitting at the table in the beloved "PARIS WINDOW." That being reason enough to demand he leave, I approached him, "excuse me, but I am asking you to leave immediately. Your last visit, not one I wish to repeat. Neither I, my employees or patrons, wish to hear such language or witness your disgusting behavior again. Please leave now!" As he tried to release verbal abuse...my outside voice rose from within....."Get out NOW or I call the State Police!" Mr. Bill almost cracked his skull on the stainless hood as he heard my voice...."What the hell is is going on...oh it's you again Asshole, you heard my wife, get out!" I reached for the phone, he exited the premises. Cheers from the patrons, but "Me thinks Mr. Bill 's profanity..... Hmmmm, absolutely disgusting but joyously appropriate!"
Yes, we miss Fred's News, family, friends unexpected moments that are now cherished memories, yet there is a flip-side. So for a moment we will journey to the "dark-side!" Names will be left out although I can't imagine why, I am sure they plastered our names "in vain" all over the place. As business owners we tried to please our patrons, always serving the very best. Admittedly conversations at times could be heated, but the service and product, the very best. Example: Young lady calls in her order on a busy, choatic Sunday morning. "Give me a Ham & Cheese omelet, home fries and toast. I'll be right there to pick it up" Click!
First of all, on such a crazy morning, the "I'll be right there to pick it up", isn't going to happen. Although no name was given, the disconnect happening prematurely, I did recognize the voice....my immediate reaction as the phone line disconnected........BITCH!
Within five minutes, Guess Who shows up......"I'll take this one", "I just ordered a Ham & Cheese omelet, how much?" As I explain the situation to this young woman, "it will be ready in fifteen minutes", words cannot describe what flowed from her lips. I asked her to leave, more words flowed, I learned new ways to group such vulgarities together, although I cannot imagine why I would unless perhaps I was conversing with her, fat chance! "My sister will be back to get it in fifteen minutes!" Wonderful, BITCH number two, wonder if she can tell time better than you know who? Yes, the order was made, yes, number two picked it up, yes number one called, of course, to BITCH. "You are trying to kill me, I found a mushroom in my homefries. I can die if I eat one of those! I am going to sue your ass, that place is going to be mine!" Of course it never happened, one can only hope she would consume mushrooms soon (sorry!), but one would think, that would be the first thing out of her mouth, "I have an allergy" Even if she grouped it with vulgarities, she would of made us aware! At the next week's phone order, I asked her to dine elsewhere, we could not insure "mushrooms" would not find their way into her food, as tempting as the idea might be!
Fred's News, the building......OLD. The public restroom...OLD. One must remember the original design of the building.....Out houses, out yonder. So, with that in mind, quite understandable a patron would be upset for a few reasons. The bathroom was co-ed, also not required by law to exist. Someone breaks the toilet, at the busiest moment possible, OUT OF ORDER mode begins. Very next patron..."Hey I need a bathroom" he snarls. Jokingly I respond, "me too, ours in broken!" I thought it to be a quick comeback, Snarley Face....not so much. "I'm calling the health dept. (he did), we'll close this place down! (they did not)" Still determined in seeking revenge, "I'm calling my lawyer, I am going to sue your ass!" First of all with all the pooh-pooh flowing like diarrhea from his mouth, he couldn't possibly of needed a bathroom any more. Second, neither myself nor my patrons need to witness ridiculous outbursts like that. The man left, returning the following week. Funny how people remember idiots like that......"Diane, that you know who is back. What are you going to do?" This foul mouth person was sitting at the table in the beloved "PARIS WINDOW." That being reason enough to demand he leave, I approached him, "excuse me, but I am asking you to leave immediately. Your last visit, not one I wish to repeat. Neither I, my employees or patrons, wish to hear such language or witness your disgusting behavior again. Please leave now!" As he tried to release verbal abuse...my outside voice rose from within....."Get out NOW or I call the State Police!" Mr. Bill almost cracked his skull on the stainless hood as he heard my voice...."What the hell is is going on...oh it's you again Asshole, you heard my wife, get out!" I reached for the phone, he exited the premises. Cheers from the patrons, but "Me thinks Mr. Bill 's profanity..... Hmmmm, absolutely disgusting but joyously appropriate!"
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